物理 事故指挥所 is where emergency management teams have long orchestrated their response to natural, 人类, and technological events ranging from wildfires and hurricanes to active assailant situations. Robust emergency management binders and carefully drawn full building evacuation plans have covered the tables while runners have messengered in with the latest reports from their unit(s).
While this method is well-established and familiar, it isn’t always feasible. As we learned during the pandemic — a long-duration incident like nothing we have seen in our lifetime — gathering a team in one room isn’t always realistic. This is where establishing a virtual command center with emergency management technology comes into play. And its utility provides value for hospital emergency response planning long beyond the duration of this pandemic.
Enabling a bird’s-eye view of the situation
Network-level visibility is just one benefit of establishing a virtual command center. When a hurricane is targeting the east coast and stands to impact multiple facilities in your network, leadership can gather real-time data to inform the allocation of scarce resources across its facilities. Suppose a loss of power occurs, and the backup generator fails. 在这种情况下, leaders can use real-time data from across its network of facilities to inform the transport and relocation of patients. Simply put, this high-level data can help to save lives.
提高激活时间
Establishing a virtual command center can help your hospital avoid starting from scratch every time an incident occurs. Emergency management technology can house historical documents from prior incidents as well as 应急响应计划. With these documents only a few clicks away — and the ability to deploy questions to units for real-time reporting just as quickly — facilities can activate their 紧急反应小组 and gain situational awareness in minimal downtime.
Engaging the right team members from the start
Virtual command centers allow the emergency management team to access critical data 24/7, 不管他们在哪里. 如果在凌晨2点发生意外.m., the response lead can log in from home and put the wheels of response into motion before ever arriving at the facility.
提高响应的一致性
It is easy to copy your response to a similar incident with a clearly documented response and reporting records housed in a virtual hub. This allows the team to build a comfort level with standard operating procedures of their all-hazards response, 导致一个执行良好的回应. The benefits of consistency also carry over to reporting, allowing for side-by-side comparisons of outcomes.
While many emergency management teams are well-versed in operating within their physical command center, 一个虚拟指挥中心 像ProtectAdvisr™ — can provide valuable enhancement to a hospital or healthcare facility's existing emergency response program. 通过改进激活团队, providing anytime/anywhere access to key players anytime and anywhere, 规范响应和报告, and giving corporate a bird’s-eye view of the situation as it unfolds, facilities can maximize patient safety and help to ensure a smooth response to incidents of varying scale and duration.
